| Benefit | Contact Information |
|---|---|
| Health Net's Customer Center |
|
| CVS/caremark™ | General questions or to order refills Note: You will be asked to log into the Health Net website. Then you will be automatically taken to the CVS/caremark™ website (no additional login required). |
| Behavioral Health & Substance Abuse Programs | 888-935-5966 – MHN customer service For questions or help with authorizations, referrals and transition of care. |
| Chiropractic Benefits | 800-848-3555 – American Specialty Health (ASH) (8:00 a.m. to 5:00 p.m. Pacific time) Find a provider |
| Decision Power support/Nurse Advice Line | Log on or refer to the back of your Health Net ID card for contact information. |
| Call Health Net from outside the United States | 1. Dial the AT&T USADirect access number for the country you are calling from. (Visit Dialing with AT&T USADirect for a list of country access codes). 2. After the prompts, dial toll-free 1-800-552-3971 to be connected to our main customer service system. |
| Health Net's Special Investigations Unit | Report any fraud or suspected fraud issues. Learn more 800-977-3565 |
