Contact Us

BenefitContact Information
Health Net Member Services
CVS Caremark®You may order your medication one of the following ways:
  • Phone: CVS Caremark® Member Services at 888-624-1139 (TTY: 711) 24 hours a day, 7 days a week.
  • Online:
  • Mail: Complete the CVS Caremark® form below and send it to the address listed on the form.
Behavioral Health & Substance Abuse Programs888-935-5966 – Health Net's Behavioral Health customer service
For questions or help with authorizations, referrals and transition of care.
Chiropractic Benefits800-848-3555 – American Specialty Health (ASH)
(8:00 a.m. to 5:00 p.m. Pacific time)
Find a provider
Nurse Advice LineLog on or refer to the back of your Health Net ID card for contact information.
Call Health Net from outside the United States
  1. Dial the AT&T USADirect access number for the country you are calling from. (Visit Dialing with AT&T USADirect for a list of country access codes.)
  2. After the prompts, dial toll-free 800-552-3971 to be connected to our main customer service system.
Health Net's Special Investigations UnitReport any fraud or suspected fraud issues.