Contact Us

Benefit	Contact Information
Health Net Member Services	800-676-6976 – General benefit questions or issues 711 – TTY (Hearing assistance) Send a secure message
CVS Caremark^®	You may order your medication one of the following ways: Phone: CVS Caremark^® Member Services at 888-624-1139 (TTY: 711) 24 hours a day, 7 days a week. Online: Caremark.com Mail: Complete the CVS Caremark^® form below and send it to the address listed on the form.
Behavioral Health & Substance Abuse Programs	888-935-5966 – Health Net's Behavioral Health customer service For questions or help with authorizations, referrals and transition of care.
Chiropractic Benefits	800-848-3555 – American Specialty Health (ASH) 8:00 a.m. to 5:00 p.m. (Pacific time) Find a provider
Nurse Advice Line	Log on or refer to the back of your Health Net ID card for contact information.
Call Health Net from outside the United States	Dial the AT&T USADirect access number for the country you are calling from. (Visit Dialing with AT&T USADirect for a list of country access codes.) After the prompts, dial toll-free 800-552-3971 to be connected to our main customer service system.
Health Net's Special Investigations Unit	Report any fraud or suspected fraud issues. 800-977-3565