All About Pharmacy

We designed this Pharmacy Benefits Member Guide to help you easily understand your coverage and make the most of it. Inside, you'll also find smart ways to save on prescription costs. Because plans can vary, be sure to check your Evidence of Coverage for specific coverage details.
Select Point-of-Service (POS) Drug Lists
- California 3-Tier Drug List (PDF)
- Preventive Drug List (PDF)
- CVS Caremark® Maintenance Drug List (PDF)
Cost-saving tips
- Choose generic drugs when possible
- Use our mail order pharmacy for maintenance prescription drugs.
Mail Order Service
With our mail order pharmacy – CVS Caremark®, you can receive up to a 90-day supply of your maintenance prescription drugs for a lower copayment cost. These are medications you take on a daily basis that are needed to treat a chronic or long-term condition.
The CVS Caremark® website offers you the ability to check the status or balance of an order, request a prescription transfer from a retail pharmacy, update personal information, and pay for your order online all within a secure portal. Our preferred mail order service allows you to:
- Order up to a 90-day supply of drugs (excluding Specialty).
- Enjoy free standard shipping, safely and discreetly to your door.
- Save time and make fewer trips to the pharmacy.
- Set-up auto refill and renew mail order service at no extra cost.
You may order your medication one of the following ways:
- Phone: CVS Caremark® Member Services at 888-624-1139 (TTY: 711) 24 hours a day, 7 days a week.
- Online: Caremark.com
- Mail: Complete the CVS Caremark® form below and send it to the address listed on the form.
CVS Caremark Forms:
To learn more, please refer to your plan's Evidence of Coverage. Members may also call the number on the back of their member ID card.
Get your FREE blood glucose meter for Health Net members
Find out how you can get your FREE blood glucose meter.
Check first with your doctor, diabetes educator or pharmacist to find out which meter is right for you. Then, take advantage of this offer by calling one of the following telephone numbers. A new meter will be mailed to you at no charge. Call to get your blood glucose meter and start paying lower copays on test strips, right away!
- For an Abbott Diabetes Care meter, call toll-free: 866-224-8892
- For a OneTouch® meter, call toll-free: 855-872-6391
Effective January 1, 2026, the Lifescan OneTouch meter and strips will no longer be covered at the lower copayment. Switch to Roche Accu-Chek® Guide Me or Guide meter. Call toll-free: 800-858-8072